Zip World Reviews
Based on 19 customer reviews and online research, zipworld.co.uk has a consumer rating of 4.5 out of 5 stars, indicating most customers are very satisfied with Zip World.
5 Stars(14)
0%
4 Stars(3)
0%
3 Stars(1)
0%
2 Stars(0)
0%
1 Star(1)
0%
How would you rate Zip World?
Top Reviews

Booked a family trip for April 2020. They cancelled due to Covid and refused my refund request quoting their now infamous Ts&Cs. Rearranged for October which was again cancelled due to Covid. Refund requests fell on now familiar deaf ears. I persevered via Trading Standards and my credit card provider. Today I received a full refund. I can't believe that I'm the only complainant to have received a refund. Therefore, it's obvious that Zipworld work on the basis that the majority of people will simply give up. Thus proving what a rotten bunch of bullying charlatans this lot are. If you're chasing a refund don't give in - the law is clearly on your side. If you're thinking of spending money there.......why????

Great site for all ages, kids and adults activities,lovely staff,covid secure
All Customer Reviews (19)

Booked a family trip for April 2020. They cancelled due to Covid and refused my refund request quoting their now infamous Ts&Cs. Rearranged for October which was again cancelled due to Covid. Refund requests fell on now familiar deaf ears. I persevered via Trading Standards and my credit card provider. Today I received a full refund. I can't believe that I'm the only complainant to have received a refund. Therefore, it's obvious that Zipworld work on the basis that the majority of people will simply give up. Thus proving what a rotten bunch of bullying charlatans this lot are. If you're chasing a refund don't give in - the law is clearly on your side. If you're thinking of spending money there.......why????


Just a wonderful day out , I bought 16 guys to zip and Kart and we loved it all.Felt very disapointed with the meal deal very expensive and not even a drink include , it felt cheap and penny pinching

All the precautions were taken to have a safe visit Staff were very helpful and friendly Great day out for the family good outdoor activities

Thank you for an amazing experience one I certainly won't forget. The whole place is extremely well organised with friendly helpful staff. I haven't stopped talking about it and have recommended to all my friends and neighbours

Great site for all ages, kids and adults activities,lovely staff,covid secure

Fantastic experience - very friendly and we thoroughly enjoyed it!

I absolutely loved the zip wiring, the set up is brilliant, I felt safe, even the weather was fantastic. I would have given 5* but felt the process wasn’t explained. I was given my ticket as a present so I hadn’t looked into it.No one explained any of the process. I didn’t know that you do a shorter wire first, then you get a bus to the top to do the big one. No one explained where to go or what to do when you get off. No one explained at which point you get the camera. It was like a magical mystery day ha but I loved it x

A very good experience, extremely well run and all staff helpful and friendly. Recommend to all if you like to try something different.

Friendly staff in reception and good clear instruction prior to zip safari. Tasty hot dogs too from the refreshments van too.


Really brilliant activities and reasonably priced for the type if activities. The rollercoaster is amazing!
Got a Question?
Ask a question and get answers from others!